Aviation customer: Passenger to freight conversion

Project requirements

  • Evaluate solution and provide fixed-price outcome
  • Provide highly-qualified structural and avionics installation team and equipment – in accordance with global standards
  • Deliver solution on time and to budget in a safe working environment

Governance and risk management factors

  • Collaborate with inspection teams and design authority
  • Manage supply chain and tooling providers
  • Client partnership to manage risk and better the commercial outcome

What we did

  • Built highly technical solutions with regulatory sign off
  • Transferred all knowledge documentation before, during and after project delivery
  • Operated within local country and customer requirements

How we measured it

  • Undertook sprint reviews, using continuous feedback throughout the project lifecycle
  • Polled key stakeholders using customer experience analysis